Terms & Conditions
Welcome to UrbanBNB!
These terms and conditions outline the rules and regulations for the use of the UrbanBNB website, operated by Infomatics Pty Ltd trading as UrbanBNB, located at www.urbanbnb.com.au.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use UrbanBNB if you do not agree to all of the terms and conditions stated on this page.
Terminology
The following terminology applies to these Terms and Conditions, Privacy Policy, and Disclaimer Notice:
“Client”, “You”, “Your” refers to you, the person accessing this website and compliant with the Company’s terms and conditions.
“The Company”, “We”, “Our”, “Us” refers to UrbanBNB (Infomatics Pty Ltd).
“Party”, “Parties” refers to both the Client and ourselves.
All terms refer to the offer, acceptance, and consideration of payment necessary to provide our services in accordance with applicable laws in Victoria, Australia.
Use of Website
UrbanBNB provides information, booking services, and property-related services for short-term and medium-term accommodation.
By using this website, you agree:
To use it for lawful purposes only
Not to misuse, disrupt, or interfere with the website
Not to attempt unauthorised access to any part of the system
License
Unless otherwise stated, UrbanBNB and/or its licensors own the intellectual property rights for all material on this website.
All intellectual property rights are reserved. You may access this for your own personal use, subject to the restrictions below.
You must not:
Republish material from UrbanBNB
Sell, rent, or sub-license material
Reproduce, duplicate, or copy material
Redistribute content without permission
Bookings & Accommodation Services
UrbanBNB provides fully furnished accommodation for short and medium-term stays.
Booking Conditions
All bookings are subject to availability
A booking is confirmed only upon payment
Guests must be 18 years or older
Guest Responsibility
By making a booking, you agree to:
Provide accurate information
Comply with house rules and building regulations
Use the property responsibly
Payments
All prices are in AUD (Australian dollars)
Payments are processed securely via third-party providers
We may require:
Full or partial payment at booking
A security deposit (bond) for damages or breaches
Cancellations
Cancellation terms will be specified at the time of booking.
Unless otherwise stated:
Refunds depend on timing of cancellation
No-shows may result in full charges
Comments & User Content
Parts of this website may allow users to post comments or content.
UrbanBNB does not:
Pre-screen or edit comments before publication
Take responsibility for user-generated content
Comments reflect the views of the individual posting them.
We reserve the right to:
Monitor and remove inappropriate content
Remove content that breaches these Terms
You warrant that:
You have the right to post such content
It does not infringe any third-party rights
It is not unlawful, offensive, or misleading
You grant UrbanBNB a non-exclusive license to use, reproduce, and edit your content.
Hyperlinking to Our Content
The following organisations may link to our website without prior approval:
Government agencies
Search engines
News organisations
Online directory distributors
Other organisations may request approval by contacting us.
Approved links must:
Not be misleading
Not imply endorsement
Fit within the context of the linking site
iFrames
Without prior written approval, you may not create frames around our website that alter its presentation or appearance.
Reservation of Rights
We reserve the right to:
Request removal of links to our website
Amend these terms at any time
By continuing to use our website, you agree to these terms.
Removal of Links
If you find any link on our website offensive or inappropriate, you may contact us.
We are not obligated to remove content but will review requests.
Property Use & Conduct
When staying at a UrbanBNB property, you agree:
No parties or events
No illegal activities
No smoking (unless specified)
To respect neighbours and building rules
Failure to comply may result in:
Immediate termination of stay
Additional charges
Loss of deposit
Disclaimer
To the maximum extent permitted by law:
We do not guarantee that:
The website is error-free or always available
Information is complete or up to date
UrbanBNB is not liable for:
Loss or damage from website use
Interruptions or technical issues
Third-party services
Limitation of Liability
Nothing in this disclaimer will:
Limit liability for death or personal injury
Limit liability for fraud
Exclude liabilities not permitted under Australian law
All other liabilities are limited to the extent permitted by law.
Governing Law
These Terms are governed by the laws of Victoria, Australia.
Contact Us
Infomatics Pty Ltd Trading As UrbanBNB
Email: Info@Urbanbnb.Com.Au
Phone: +61 450688882